<\/p>\n\n\n\n
Last Updated: September 21, 2026<\/strong><\/p>\n\n\n\n Thank you for purchasing from Moment Digital Photography \/ BOOKED<\/strong>.<\/p>\n\n\n\n Because our products are digital products delivered electronically<\/strong>, all purchases are generally final and non-refundable<\/strong> once the product has been purchased and access or download has been provided.<\/p>\n\n\n\n BOOKED products, including the BOOKED Lead Recovery Kit<\/strong>, are digital products.<\/p>\n\n\n\n Once payment has been successfully completed and access to the digital product has been provided, we do not accept returns, exchanges or refund requests based on change of mind, lack of use, or dissatisfaction after accessing the product.<\/p>\n\n\n\n Please review the product description and included materials carefully before completing your purchase.<\/p>\n\n\n\n If you have accidentally completed the same purchase more than once, please contact us with your order details.<\/p>\n\n\n\n After verification, we may review the duplicate transaction and, where appropriate, issue a refund for the duplicate payment.<\/p>\n\n\n\n If your payment was successfully completed but you did not receive access to your purchased product, please contact us.<\/p>\n\n\n\n We will verify the transaction and, where the payment is confirmed, make reasonable efforts to provide the purchased product or restore access.<\/p>\n\n\n\n If you experience a genuine technical problem that prevents you from accessing or downloading a purchased digital product, please contact us.<\/p>\n\n\n\n We will make reasonable efforts to resolve the technical issue and provide access to the product you purchased.<\/p>\n\n\n\n A technical access problem does not automatically qualify for a monetary refund where the product can reasonably be delivered or access can be restored.<\/p>\n\n\n\n Please make sure that the email address and other contact information provided during checkout are correct.<\/p>\n\n\n\n If you enter an incorrect email address and therefore do not receive the product-access information, contact us with your order details so we can verify the purchase and assist you.<\/p>\n\n\n\n Although digital-product purchases are generally non-refundable, refund requests may be reviewed where required by applicable law or where there has been a verified issue such as:<\/p>\n\n\n\n Any approved refund will generally be returned through the original payment method or another appropriate method supported by the payment provider.<\/p>\n\n\n\n For questions regarding an order, payment or access to a digital product, please contact Moment Digital Photography<\/strong> through the contact information provided on our website.<\/p>\n\n\n\n When contacting us, please include:<\/p>\n\n\n\n This information helps us verify your purchase and resolve the issue more quickly.<\/p>\n\n\n\n We reserve the right to update this Refund and Returns Policy from time to time.<\/p>\n\n\n\n Any changes will be published on this page with an updated Last Updated<\/strong> date.<\/p>\n\n\n\n Important:<\/strong> This policy applies to our digital products and does not affect any consumer rights that cannot legally be excluded or restricted under applicable law.<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Last Updated: September 21, 2026 Thank you for purchasing from Moment Digital Photography \/ BOOKED. Because our products are digital […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22"}],"version-history":[{"count":1,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":28,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions\/28"}],"wp:attachment":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. Digital Products \u2014 No Refunds<\/h2>\n\n\n\n
2. Duplicate Payments<\/h2>\n\n\n\n
3. Payment Completed but Product Not Received<\/h2>\n\n\n\n
4. Technical Problems<\/h2>\n\n\n\n
5. Incorrect Information<\/h2>\n\n\n\n
6. Refund Exceptions<\/h2>\n\n\n\n
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7. How to Contact Us<\/h2>\n\n\n\n
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8. Policy Changes<\/h2>\n\n\n\n
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