{"id":35,"date":"2026-09-20T20:42:44","date_gmt":"2026-09-20T20:42:44","guid":{"rendered":"https:\/\/momentdigitalphotography.com\/?page_id=35"},"modified":"2026-09-20T20:42:45","modified_gmt":"2026-09-20T20:42:45","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/momentdigitalphotography.com\/?page_id=35","title":{"rendered":"Shipping &amp; Delivery"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last Updated: September 21, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for purchasing from <strong>Moment Digital Photography \/ BOOKED<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BOOKED products are <strong>digital products<\/strong>. No physical goods are shipped to customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Digital Product Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After your payment has been successfully completed and verified, your purchased digital product will be delivered electronically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the product and our delivery system, you may receive access through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email<\/li>\n\n\n\n<li>A secure download link<\/li>\n\n\n\n<li>A customer account<\/li>\n\n\n\n<li>A confirmation or thank-you page<\/li>\n\n\n\n<li>Another electronic delivery method provided by us<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Delivery Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For successfully completed payments, digital-product access is generally provided <strong>immediately or shortly after payment verification<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, delivery may be delayed due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment verification<\/li>\n\n\n\n<li>Technical issues<\/li>\n\n\n\n<li>Email delivery delays<\/li>\n\n\n\n<li>Incorrect customer information<\/li>\n\n\n\n<li>Security or fraud checks<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you have completed payment but have not received your product, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"mailto:Hello@momentdigitalphotography.com\">Hello@momentdigitalphotography.com<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. No Physical Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">BOOKED is a digital product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No physical package will be delivered.<\/li>\n\n\n\n<li>No shipping fee is charged for digital-product delivery.<\/li>\n\n\n\n<li>There is no courier or physical delivery tracking number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Incorrect Email Address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing an accurate email address during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you entered an incorrect email address and did not receive your product, please contact us with your order details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After verifying your purchase, we will make reasonable efforts to provide access to the purchased product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Download or Access Problems<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience difficulty downloading or accessing your purchased product, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Email address used during purchase<\/li>\n\n\n\n<li>Order ID or payment reference<\/li>\n\n\n\n<li>Date of purchase<\/li>\n\n\n\n<li>Description of the problem<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will make reasonable efforts to resolve the issue and provide access to your purchased product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payment Verification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Digital products are delivered only after the payment has been successfully processed and verified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A pending, failed, cancelled or unsuccessful payment does not qualify for product delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding digital-product delivery or access, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Moment Digital Photography<\/strong><br>\ud83d\udce7 <strong><a href=\"mailto:Hello@momentdigitalphotography.com\">Hello@momentdigitalphotography.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to respond to customer support requests as soon as reasonably possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping &amp; Delivery Policy Last Updated:<\/strong> September 21, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: September 21, 2026 Thank you for purchasing from Moment Digital Photography \/ BOOKED. BOOKED products are digital products. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=35"}],"version-history":[{"count":1,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/35\/revisions"}],"predecessor-version":[{"id":36,"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=\/wp\/v2\/pages\/35\/revisions\/36"}],"wp:attachment":[{"href":"https:\/\/momentdigitalphotography.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}